Purchasing or renewing .uk domains through Fat Beehive means that you accept Nominet’s terms and conditions.
Fat Beehive Ltd’s terms and conditions are contained within our Service Level Agreement document which can be requested from your account manager.
Fat Beehive Ltd’s key payment terms are 28 days from the issue of invoice. The dispute of an invoice must be communicated to Fat Beehive within 7 days of issue.
Customers with complaints about a service they have received from Fat Beehive Ltd should contact their account manager in the first instance. If the customer is not satisfied with the response, the complaint can be escalated to the General Manager.
If you have an abuse complaint about a domain for which we are the registrar, please email firstname.lastname@example.org
We will let customers know about the renewal 30 days in advance of an expiry date.
Note: if you contact Fat Beehive you can expect a response within 2 working days. We are open Monday to Friday 10am to 6pm. If you do not hear from us within this time please call us on 020 7739 8704