Delightful Ethical Digital

26th June 2024

Common Charity Website problems

Tom Moreton

Tom Moreton

Katia Lanovyk talks through three common, but simple, problems encountered by charities when trying to get better performance and metrics from their website. 

Common areas that can make a big difference to your website include:

Reviewing content, navigation, your goals and your strategy are a key starting point. 

Looking at user journeys – and the amount of clicks it takes for a user to achieve an action and your goal (e.g. donating)

Accessibility is often neglected, and a website that isn’t accessible is not inclusive. Good accessibility will improve your website’s performance.

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