UX Researcher

Key Responsibilities

• Plan and conduct qualitative and quantitative research (interviews, usability testing, surveys, card sorting, ethnographic studies).
• Translate research findings into clear insights, personas, journey maps, and actionable recommendations.
• Collaborate with designers and project teams to embed user needs into every stage of design and development.

Facilitate client workshops, co-creation sessions, and stakeholder interviews

• Advocate for inclusive, accessible design practices and ensure outputs meet accessibility standards (WCAG).
• Present research findings confidently to clients, senior stakeholders, and internal teams.
• Contribute to and help evolve Fat Beehive’s UX research framework and best practices.
• Support proposal writing, scoping, and estimation for new business opportunities where user research is required.

Skills & Experience

Essential

• 4+ years’ experience in UX research, ideally in a digital agency or multidisciplinary team.
• Expertise in user-centred design methods and practical knowledge of when to apply them.
• Strong experience running usability tests, interviews, and surveys both remotely and in-person.
• Ability to analyse and synthesise data, turning insights into strategic recommendations.
• Excellent written and verbal communication — able to tell a compelling story from research.
• Strong understanding of accessibility and inclusion principles.
• Experience working collaboratively with designers, developers, and project managers.

Desirable

• Experience in the charity or non-profit sector.
• Familiarity with analytics tools (Google Analytics, Hotjar, etc.) to complement qualitative research.
• Competence with Figma, Miro, Optimal Workshop, or similar tools.
• Experience mentoring or supporting more junior team members.

Personal Attributes

• • Empathetic and curious — motivated by understanding people and solving meaningful problems.
    • • Structured thinker with a pragmatic approach to research and delivery.
      • Confident communicator and facilitator.
      • Passionate about social impact and improving the digital experience for charities and their audiences.

     

• Lead Project Manager

  • Facebook
    This field is for validation purposes and should be left unchanged.
  • Name*
    First Last
  • Address
    Street Address Address Line 2 City County / State / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country
  • Email*
  • Mobile number
  • This field is hidden when viewing the form
    If you have one, please provide a link to your portfolio
    MM slash DD slash YYYY
  • Upload your CV
    Accepted file types: pdf, doc, docx, Max. file size: 50 MB.
  • Tell us why you're applying for this position and why you're the best person for the job. This is your cover letter and a key part of your application.
  • Do you consider yourself to have a disability?
    • Yes
    • No
    • Rather not say
    We are committed to the employment and career development of disabled people. If you tell us that you are disabled, we can make reasonable adjustments at each stage of the recruitment and selection process and, if you join us, to where and how you work. We offer disabled applicants the option of requesting that their application is considered under the terms of our Guaranteed interview scheme. To be invited to interview/ assessment under this scheme, you must show in your application that you meet the minimum criteria for the role.
  • What is your current notice period?
  • Please tell us if there are any reasonable adjustments we can make to assist you in your application or with our recruitment process
  • Where did you hear about this role?