Key Responsibilities
Client-Facing Workshopping
- Join UK-based client calls and workshops where appropriate
- Help explain UX decisions clearly and confidently to non-UX audiences
- Support discovery phases by:
- Reviewing existing sites
- Identifying UX issues
- Asking thoughtful, user-centred questions
(You won’t be expected to lead clients from day one — but you should be comfortable being in the room and growing into this.)
Wireframing & UX Design
- Produce clear, well-structured wireframes for:
- Website pages
- Key user journeys
- Navigation and IA
- Work primarily at low–to–mid fidelity, focusing on clarity, hierarchy, and usability
- Iterate designs based on feedback from:
- Clients
- Senior UX leadership
UX Research
- Support and conduct user research, including:
- User interviews
- Survey analysis
- Usability testing (remote tools and moderated sessions)
- Help synthesise research into:
- Clear insights
- User needs
- Practical recommendations
- Contribute to research summaries, findings decks, and insight reports for internal and client use
Content, Accessibility & Charity Context
- Help structure content-heavy pages common to charities (e.g. impact, services, resources, fundraising)
- Work with accessibility best practices in mind (WCAG awareness is important)
- Learn and apply understanding of:
- UK charity audiences
- Donation journeys
- Trust, credibility, and transparency requirements
Technical & Delivery Support
- Work alongside developers on WordPress-based sites
- Understand basic CMS constraints and opportunities
- Support UX decisions with awareness of:
- SEO best practice
- Conversion optimisation
- A/B testing principles (where relevant)
Essential Skills & Experience
- Strong UX fundamentals (research, flows, IA, usability)
- Confident wireframing skills (Figma or similar)
- Excellent written English — able to write clearly for:
- Research summaries
- UX rationale
- Client-facing documentation
- Comfortable collaborating remotely with UK-based teams and clients
- Experience working on content-heavy websites
- Basic working knowledge of WordPress
Desirable (but Not Essential)
- Experience working with charities, NGOs, or public-sector organisations
- Knowledge of:
- SEO fundamentals
- Conversion rate optimisation
- A/B testing tools or approaches
- Familiarity with accessibility standards (WCAG 2.1 AA)
- Experience supporting or observing client workshops
- Visual design skills (Figma)
What This Role Is (and Isn’t)
This role is:
- Hands-on
- Delivery-focused
- A chance to learn directly from a senior UX leader
- Ideal if you want to move beyond “pure production” into strategy and client work
- Client facing
This role is not:
- A visual UI role
- A lone senior UX position
- A role with zero client exposure
Salary: 20M Naira per annum (Plus healthcare, insurance and pension)
Hours: 40 hours per week
Location: Ikate, Lagos, Nigeria
Working: Three days office attendance
About us
Fat Beehive is a leading digital agency working with organisations across the non-profit and ethical sector. We’re a small and friendly team, and you get to work with our fantastic clients – all of which make a genuinely positive impact on our societies. We are a growing team of about 35 who work in relaxed, informal offices in London, Lagos and Colombo.
Fat Beehive is dedicated to providing a friendly, relaxed, safe, fulfilling and fair work environment. We want to create an environment where people want to come to work – one that engages them to give their best.
We’ve all chosen to work in the charity design sector because we want to help bring about positive social change – and we know that starts with us.
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UX Researcher