Approach

Our approach revolves around engaging with an organisation and its audiences. We follow an evolving process that ensures we will deliver an effective, appropriate and correct website.

Approach

Creating your website will be considered, inspiring and satisfying

Collaboration

  • We are your dedicated guide

    We work in collaborative partnership with you. Your input is an integral part of the website development – we can’t do this without you!

  • The many parts of Web

    We consider your audience, brand, resources, technical knowledge, budget, timelines, afterthoughts and support requirements.

We prefer to start at the beginning

“The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge”

Stephen Hawking
Approach

Research and Strategy: An evidence-based approach

Strategy

To design an appropriate website we need to understand your organisation and your audience. User Experience (UX) work is the pause before we put pen to paper, and gives us a solid basis to create a website that addresses your audience and your organisation.

Content Strategy

We can provide help with your content by creating in-depth guidance on type, structure and tone for your entire website in a content strategy.

Search Engine Keywords

As a part of a content strategy or as a stand alone element, we will create a search engine optimisation plan and train you in how to implement this into your website.

Approach

Project management is a dish best served cold

Project Management

We define projects by creating specifications, wireframes and prototypes. We organise and run projects using long and short term schedule planning, time tracking and issue tracking tools. Flexibility is a key asset in managing our clients' projects.

“There is no real substitute for a ball struck squarely and firmly.”

Billy Bragg

Jargon Schmargon

We stay away from jargon to describe our methods. We work with great flexibility from the beginning of the project until the point where the specification and wireframes are pinned down.

Figure out the project, then execute it

Once we have agreed and signed off a visual design, we work on an agreed and tight timeline. This provides controlled budgets and controlled risk for our charity and not-for-profit clients.

Approach

Design and Build – the execution of all things

Design

Design brings our ideas, distilled in the UX, specification and wireframes, to life. We build the website with a modern, open source CMS to create an accessible, responsive website (working from mobile phone to large desktop screens) using best practice standards.

Approach

Before sunrise - training and snagging

Support

Training is an integral part of our website developments; we provide detailed training with materials. During content input we provide tools for you to detail minor changes and snagging issues with your website. Often overlooked, this is a crucial stage of website development.

Approach

Louis, I think this is the beginning of a beautiful friendship

Launch

Our support team provide friendly assistance with your website under a comprehensive Service Level Agreement. Our account managers advise and plan further developments with you. We deliver supported websites which develop with your organisation year on year.