You've spent a lot of time and money building your internal databases to improve how you work. Integrating these databases directly with your website will help reduce your administration time, reduce duplicate data entry, and keep your records up to date. Fat Beehive can help you integrate your membership and fundraising information, event bookings, online sales and donations, and more.
Do you use Salesforce? Are you considering it?
Salesforce is a customer relationship management (CRM) platform that provides a web-based solution for storing and accessing almost anything related to your business.
Best of all, the Salesforce Foundation provides charities with Salesforce for free!
However you may need to spend money customizing Salesforce, which is referred to as "Salesforce implementation." You may also need to purchase additional licences, depending on the size of your charity.
Salesforce also allows you to feed information to and from your web site, which is known as “Salesforce integration.” Here at Fat Beehive, we do the integration bit.
How your organization will benefit from Salesforce integration?
Salesforce is a cloud computing product, which means you will be able to access your organisation's data from any Internet-enabled computer. It also means that you can use Salesforce's API to feed information to and from your website.
Some of the many benefits of Salesforce integration include:
- Departmental staff outside the web management team can add and view data to Salesforce that can be fed directly to and from the web site. For example, finance staff can view transaction information for web payments without requiring access to the web site CMS.
- Data is entered only once. Events, contacts and organisations are populated from the Salesforce interface or automatically populated from forms on the web site, eliminating double entry.
- You can use Salesforce security permissions to allow only relevant staff to access certain types of information, protecting sensitive or restricted information.
- The Salesforce platform is highly customizable allowing you to mirror your offline business operations as closely as possible.
Call or email us today to discuss what we can do for you!